We’ve been seeing some issues with 5.3 Indexes and wanted to share the resolution with everyone.
The first issue is that sometimes profile metadata can be improperly indexed due to an Oracle Inside Out Viewer issue. This issue can result in an incomplete Results List when using a Hybrid search. The fix is included in 5.3P3 but you’ll need to Re-Index all your documents.
The second issue is that index compression can fail. One or more hot fixes are available for this issue but you’ll have to request them from support.
OpenText has been diligently working on fixes for these issues once they have been identified but you’ll still have to apply a patch and hot fix. If you’re on 5.3 you need to get your Index to P3 with the hot fixes.