As a law firm nationally recognized for its client service excellence, Phillips Lytle continues to employ technology that provides clear benefits to its clients. The iManage system is part of that technology. This product allows Phillips Lytle attorneys to not only secure and organize their knowledge assets, but also protect sensitive data while speeding document retrieval and fostering collaboration.
Over time, Phillips Lytle developed a network of integrated systems to manage documents, records, and workflow. The firm worked systematically with Synergy IT to ensure that these systems were up-to-date and in sync, thus maximizing their value to the firm. As technology evolved over time, Phillips Lytle wanted to remain on the cutting edge, so it sought to replace its suite of legacy systems with an integrated suite of products that would provide an intuitive user interface, ensure user adoption, and foster efficiencies.
After a thorough review of the options available, Phillips Lytle ultimately chose iManage as the solution for the firm and its clients. iManage is a market leader in document and email management, transforming how professionals work by interlacing its core document management system with AI, security, records, and information governance tools. The horizontal reach of the iManage product line will allow Phillips Lytle to work in a coordinated environment without the risk that the tools it invests in will evolve in disparate ways.
Beyond the system itself, Phillips Lytle valued the transition plan that minimized disruption to the day-to-day operations of the firm and maximized the use of its internal resources and long-standing partner, Synergy. Ideally, the firm wanted to identify a service provider with experience in DM, Decisiv Email, ARM RM, and Metastorm, as well as an organization with a culture that would accommodate its existing, long-standing relationship with Synergy.